Privacy Policy

This Privacy Policy outlines how Family Counselling Therapy (“we,” “us,” or “our”) processes your personal data when you visit our websites. Whether we handle personal data directly or on behalf of third parties, we are committed to safeguarding the privacy of every individual whose data we manage. This policy aims to help you understand what personal data we collect, the reasons for processing it, and your rights regarding your personal data. For further details, please read our complete Privacy Policy.

One of our primary goals at Family Counselling Therapy, accessible at our website, is to protect the privacy of our users. This Privacy Policy document provides information on the types of data we collect, record, and use, along with guidance on how to manage your privacy preferences.

If you have any questions or need more information about our privacy practices, please do not hesitate to contact us.

Family Counselling  Therapy

Applicability of This Privacy Policy

This Privacy Policy applies exclusively to our online activities and is relevant for visitors to our website regarding the information they share or that is collected by Family Counselling Therapy. It does not apply to data collected offline or through channels other than this website.

Applicability of This Privacy Policy

Consent

By using our website, you consent to the terms of this Privacy Policy.

1. Key Information About Data Processing

1.1 Scope of This Privacy Policy

This Privacy Policy covers the use of our website, marketing efforts on third-party sites, and distribution of newsletters, educational emails, and customer support. It does not extend to other data processing activities on third-party websites.

1.2 Data Controller

Unless stated otherwise, the data controller responsible for the processing of your personal data is Family Counselling Therapy.

1.3 Contact Details of the Data Protection Officer

For inquiries about data protection, please contact us via our Contact Page.

2. How We Process Your Personal Data

We process your personal data for various reasons, each with its legal basis, as outlined below:

How We Process Your Personal Data

2.1 Data Processing When Visiting Our Websites

When you visit our websites, we process your data for several purposes:

  • Provision of Websites and IT Security: We collect personal data necessary to ensure the stability and security of our website. This includes data such as the full URL, browser type and version, IP address, operating system, and platform. These are stored in server logs for seven days for security purposes (Legal basis: Art. 6 (1)(f) GDPR).
  • Localization of Content: We use your data, such as language settings, to provide localized content that meets your needs (Legal basis: Art. 6 (1)(f) GDPR).

2.2 Website Analytics

We use tools like Google Analytics to collect data about how visitors use our websites. This helps us improve our services, target advertising more effectively, and analyze site performance. You can opt out of Google Analytics through this link or adjust your ad settings on Google Ads Settings.

2.3 Retargeting and Display Advertising

We use retargeting and cookies from providers like Google AdWords and Facebook Ads to display personalized ads on third-party websites. You can opt out of this data processing through their respective privacy settings.

3. How Long We Keep Your Data

We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.

4. Sharing of Personal Data

We may share your data with:

  • Internal departments within the Family Counselling Therapy group
  • IT service providers
  • Legal authorities, if required by law

5. Your Rights

You have several rights regarding your personal data, including the right to access, rectify, delete, or restrict its processing, as well as the right to data portability. You can also object to processing based on our legitimate interests or withdraw consent at any time.

To exercise these rights, contact us via our Contact Page.

6. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy. Any changes will be posted on our website, and significant changes will be communicated directly to you.

7. How We Use Your Data

We use the data we collect to:

  • Operate, maintain, and improve our website
  • Understand how you use our website and enhance user experience
  • Communicate with you for customer service, marketing, and promotional purposes
  • Prevent fraud and protect against misuse of our website

8. Data We Collect

We collect personal information that you provide directly, such as contact details when creating an account or interacting with us. We also collect log files, cookies, and similar tracking technologies to understand user behavior.

Data We Collect

For more details on our cookie policy, please refer to our [Cookie Policy].

Contact Us

If you have questions or need further information, please reach out via our Contact Page.